Company does not expect to regain the customers it has lost

As Zimmer focuses on escalating its compliance activities, concerns over the loss of physician customers due to disruptions in its orthopedic unit have negatively impacted the company’s overall performance, a company official said.

Kickback lawsuits, a manufacturing halt of its orthopedic surgical products and a temporary suspension of its Durom Cup sales have plagued Zimmer over the past year.

As a result, the company lost a high volume of surgeons who also served as consultants — customers it does not expect to regain, CEO David Dvorak said during the company’s third-quarter earnings call last month.

SOURCE: FDA NEWS

Keep Up With Our Content. Subscribe To Medical Product Outsourcing Newsletters